UK / Worldwide Delivery Information

 

We pride ourselves on dispatching our orders quickly and efficiently. Orders placed before 2pm Monday to Friday,  will be despatched the same day. Orders placed on Weekends or Bank Holidays will be dispatched on the next working day. All deliveries are dispatched by either DPD Local, TNT or UPS and will require a signature upon request.  If you are unable to receive your delivery, the items can be left with a neighbour or in a safe place, (at your risk) just let us know. 

Delivery times for delivery are between the hours of 8.00am - 6pm Monday to Friday - If we are unable to deliver, the courier will leave details to rearrange delivery. We may need to make an additional handling charge for the re-return and delivery.

 

UK Delivery Charges

Please see the table below for our current delivery rates.

 

Zone A & B UK Mainland Next Day £7.95 + Vat
Zone C Scottish Highlands and Northern Ireland 2-5 day £17.00 + Vat
Zone D Scottish islands, Isle of Man. Isle of Wight 2-5 day £17.00 + Vat
Zone E Ireland 2-5 day £20.00 + Vat

 

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Europe / Rest of the World

Please contact Andrea@derbyshire-refrigeration.co.uk for European and Worldwide delivery prices.

or call Andrea Burton +44 115 9382555

We ship Ex works via road 5-7 days to Europe. (Chemicals, oils and refrigerants cannot be shipped outside the UK).

 

Timed Deliveries

Saturday, Bank Holiday and Timed deliveries are available upon request - please call the sales team on 0115 9382555 or email  sales@derbyshire-refrigeration.co.uk  for a delivery price.

 

Defective/Damaged products on delivery

In the unlikely event that a product is faulty or is delivered damaged we will exchange the product or provide you with a full refund provided that you advise us of the fault with 48 hours ofthe product being delivered to you. To arrange collection of your product please call us.

Please ensure that the number of boxes/pallets received correspond to our courier delivery note, as discrepancies of this nature cannot be rectified later. Any discrepancy must be notified within 24 hours of receipt of order.